Terms and Conditions for BH Styles LTD trading as Rita Rusk International

Effective Date: [Insert Date]

These Terms and Conditions ("Terms") apply to the use of the services provided by BH Styles LTD trading as Rita Rusk International ("we," "us," "our") at our premises and through our website, www.ritarusk-international.co.uk. By booking and using our services, you agree to the following terms.

1. Services Provided

We offer a range of salon services, including but not limited to:

  • Hair styling

  • Hair colouring

  • Hair cutting

All services are provided by our trained and experienced professionals.

2. Payment Terms

  • In-Person Payments: Payments are typically made in full after the service is completed.

  • Deposits: For certain appointments, we may require a deposit. You will be informed at the time of booking if a deposit is required.

  • Online Payments: Where applicable, payments can be made online through secure payment processors.

If payment is not received as required, we reserve the right to refuse or cancel services.

3. Cancellations and Refunds

  • Cancellation Policy: Clients must provide at least 24 hours' notice if they wish to cancel or reschedule an appointment. Failure to provide such notice will result in a charge of the full service amount.

  • No-Show Policy: If a client fails to attend their appointment without providing sufficient notice, they will be required to pay for the missed appointment in full before any future bookings can be made.

  • Refunds: Refunds are not provided for completed services unless a specific issue arises that is acknowledged by our team.

4. Client Responsibilities

By booking a service with us, you agree to the following:

  • Provide Accurate Information: Ensure that all information provided during the booking process (e.g., contact details) is accurate and up to date.

  • Attend Appointments on Time: Please arrive on time for your appointment. If you are late, we may not be able to accommodate the full service, and this may result in reduced service time or cancellation.

5. Limitations of Liability

  • We are not responsible for any damage or loss to personal items inside the salon or your vehicle in the car park.

  • We are not liable for any indirect or consequential damages arising from the use of our services.

  • While we strive to ensure a high level of service, we are not liable for dissatisfaction due to individual preferences that differ from the final outcome of a service.

6. Intellectual Property

All content and materials provided on our website and within the salon are the property of BH Styles LTD. You may not reproduce, distribute, or use any of our content without our express permission.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with Scottish law. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.

8. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: salon@ritarusk-international.co.uk

  • Address: 63 Clydesdale Street, Hamilton, Scotland, ML3 0DD